I'm Richard Carroll and I service the Orange County area and parts of Los Angeles. I have been in finance for 13 years and love being able to make homeownership a reality. I take pride in being able to analyze complex situations to make them work. It really comes down to how well the Loan Officer represents you. I take time to paint your financial picture to underwriting where others stack paperwork together and hand it off to an underwriter to make the decision. Just like your Realtor is on your side so am I. We have all of the best tools and support staff in today's Lending industry to make sure you are well taken care of. Feel free to reach out to me with any questions you may have. You'll see the difference in working with someone who understands you and your needs.
I've purchased homes in the past, and refinanced many times with other lenders. This was by far my best experience in the mortgage process. Richard was extremely helpful from day one. He let me know the exact documents that would be needed every step of the way. If I had a question about a form, where we were in the process, or anything else, Richard was always quick to provide an accurate response. The home loan process can be stressful at times, but Richard made the whole thing much easier. I greatly appreciated his knowledge and expertise. I also appreciated his positive attitude and professionalism.